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DNS category icon DNS
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FAQs AND COMMON TROUBLESHOOTING

LetsCloud offers free DNS hosting for customers' domains.

If you need help resetting your password, we can help by sending you a link to reset it.

  • Visit Forgot Password
  • Enter either the email address on the account
  • Select Reset my password
  • Check your inbox for a password reset email.

There are a few things to take into account when requesting a password reset:

  • Make sure you are entering your username and not your email address in the password reset screen.

  • Ensure that you are expecting the email at the correct address. The password reset will be sent to email you have in your LetsCloud account settings for the username you enter.

  • The reset email may be in your SPAM or Junk folder. If you do find it there, be sure to mark it as "not spam".

For security reasons, LetsCloud support agents cannot change account passwords.

LetsCloud´s not a domain name registrar, but does provide a DNS hosting service. You need to purchase a domain name from a domain name registrar.